Join our team as a Lead Service Valet. You will work in conjunction with the Area Leader and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.

Hourly Pay: $23 per hour

Schedule/Hours: Sunday - Thursday (Friday and Saturday Off)

10 - 20 hours weekly

What you’ll be doing:

Deliver on our “every door every night” business expectation and set the standard in delighting our residents
Assist Area Leader with training Service Valets
Spot-check Service Valets, focusing on safety, quality control, and productivity
Collect same night missed trash, walk/track problem properties
Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems
Provide waste and recycling collection coverage for understaffed properties within an assigned district
Document and report all property and resident non-compliance
Provide oversight of the nightly collection process during the Area Leader’s days off
Assist with evening recruiting efforts which may include referral generation and flyer distribution
Provide candidates with a realistic job preview from the Service Valet perspective
Assist with presentations during team meetings
Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets
Provide leadership for the Service Valets in the areas of safety and training

What you get:

The option to get paid daily with the app DailyPay.
Company truck is provided
Stay active and fit while enjoying the outdoors, this job doubles as a workout
Opportunities for career advancement: As an essential business experiencing continuous growth, consistent pay, and exciting prospects for career progression within our dynamic team
Employee referral bonus program
Earn rewards through our recognition program
Tuition reimbursement

What we require:

Minimum age requirement: 18 years old
Valid driver's license
Ability to operate a motor vehicle and drive locally to other properties as needed
Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
Ability to lift and transport items weighing up to 50 lbs.
Able to walk the distance of property, and be exposed to disagreeable odors
Capability to climb up and down staircases/steps multiple times throughout the evening
Ownership of a smartphone with a data plan to utilize our mobile app
Flexibility to work a split schedule and/or be on call during irregular hours depending on business needs
High school diploma or GED equivalent. AA degree preferred
Preferred experience in customer service and prior people management
Strong verbal and written communication skills are essential

Safety statement:

We prioritize your safety and provide Personal Protective Equipment (PPE) including face coverings, gloves, safety vests, and more
Count on a dedicated team of occupational health & safety professionals who manage all aspects of associate safety, ensuring a secure work environment

The application window for this opportunity is ongoing.

Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information.

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

About Valet Living

As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details.

About Us

Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.

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